Terms of Use

1. Who provides the service

eBalansas is provided by Beyond Words Technologies, LLC, a limited liability company registered in Delaware, USA, address 131 Continental Dr, Suite 305, Newark, DE 19713, USA, e-mail [e-mail] (“we”).

These terms are the contract between us and you – the company or person using eBalansas.

2. What eBalansas is

eBalansas is software for Lithuanian small partnerships (MB) and individual activity. From the bank statements, invoices and payment-platform reports you upload, it builds the books, calculates declaration figures, prepares EDS files and draft documents. Rūta is eBalansas’ artificial-intelligence (AI) assistant that answers questions.

eBalansas is not an accounting firm, tax adviser, lawyer or auditor and gives no individual advice. eBalansas never logs into VMI, Sodra or Registrų centras on your behalf and submits nothing to them.

eBalansas is meant for business. By buying a plan you confirm that you buy for business purposes.

3. Your obligations

• By law the manager of the company and the taxpayer are responsible for the books, financial statements and declarations. Using eBalansas does not transfer this to us.
• Upload complete and correct data and give accurate company details.
• Review every figure, file and document before you submit or sign it. If in doubt, ask an accountant or VMI.
• Keep to the filing and payment deadlines. eBalansas’ reminders help you; they do not take over the duty.
• Keep your Google account secure: whoever signs in to it sees your books too. We cannot restore data you delete.
• Use eBalansas lawfully, do not share or resell your licence and do not try to bypass its check.

4. Rūta and AI

eBalansas calculates figures and files with rules built into the software. Questions are answered by an AI model, so Rūta’s answers can be inaccurate, incomplete or out of date. They are general information, not advice – check important decisions on vmi.lt, sodra.lt or with a professional.

A question and the entries from the books needed to answer it are sent to the AI model provider only with your consent – see the Privacy notice. On your instruction Rūta may change entries in the books (e.g. set a payment’s category or tie it to an invoice); every change is shown and can be undone. You remain responsible for the content of the books.

5. Changes in law and scope

Calculations and forms follow the law and the VMI form versions in force when the eBalansas version was released. We update them as soon as we can but do not guarantee that every change is in place before it takes effect.

eBalansas is built for simple MB and individual-activity books. It may not suit more complex cases (e.g. employees, fixed assets, special VAT schemes).

6. Plans and payment

• Prices are in euro and include VAT. Where VAT applies, it is included in the price and shown on the invoice. If you are VAT-registered and give a valid VAT number, the reverse charge applies: you pay the same price, no VAT is charged on the invoice, and you account for the VAT yourself (eBalansas shows this). Payments are processed by Stripe and invoices are sent by e-mail.
• Monthly and yearly subscriptions renew automatically until you cancel. You can cancel any time on the Plan page – the plan runs to the end of the paid period.
• A one-time year-end close covers one company and one tax year. The year-end close (annual declarations, financial statements and member decisions) is part of the yearly plan, not the monthly one.
• The licence is tied to the company or personal code. When the plan ends your data stays in your account and you can download it, but figures, files and documents are locked.
• We announce price changes at least 30 days before the next payment. If you disagree, you can cancel.
• Season price: if you start a subscription on or before 31 May 2027, its price does not change while it renews without a break (except for a change in the VAT rate). If you cancel and subscribe again later, the price in force at that time applies.
• Refunds – see the Refund policy.

7. Availability and changes

eBalansas runs in your browser and your data is stored on our servers in the European Union. eBalansas or parts of it (e.g. payments, Rūta) may be briefly unavailable because of maintenance or outages at our partners (Supabase, Cloudflare, Google, Stripe, Anthropic).

We keep improving eBalansas and may change its features. If a change materially worsens a feature that matters to you, you can end the subscription within 30 days and get a pro-rata refund for the rest of the paid period.

8. Errors and fixes

If you spot an error in a figure, file or document, write to [e-mail]. We fix confirmed errors free of charge. If we cannot fix it within 30 days, we refund a proportionate part of the price, or the whole last payment for a material defect.

9. Limitation of liability

9.1. To the extent the law allows, we are not liable for:

• loss caused by incomplete, incorrect or late data, or by not checking the prepared figures, files or documents before submitting or signing them;
• decisions made on the basis of Rūta’s answers;
• fines, late-payment interest, interest and additional tax assessed by authorities – tax you had to pay anyway is not a loss;
• indirect loss, lost income or profit and lost business opportunities;
• loss or disclosure of data caused by your own actions (e.g. a deleted company or account) or by someone signing in to your Google account without your knowledge;
• outages of third-party services and government systems.

9.2. Our total liability under this contract does not exceed what you paid for eBalansas in the 12 months before the event that caused the loss.

9.3. These limits do not apply to loss caused intentionally or by gross negligence, or where the law does not allow liability to be limited.

9.4. If you are a consumer (a natural person buying for non-business purposes), all mandatory consumer-protection rules apply to you and nothing in these terms limits them.

10. Intellectual property

The eBalansas software, design and content belong to us. While your plan is active we grant you a non-exclusive, non-transferable right to use it. Your data and the documents you prepare belong to you.

11. Personal data

How we handle data is described in the Privacy notice.

We process the personal data of other people in the documents you upload (e.g. customers, suppliers, employees) as a processor on your behalf (GDPR Art. 28): only to provide eBalansas and on your instructions, which are these terms and your actions in the app; we ensure confidentiality and appropriate security; we use only the sub-processors listed in the Privacy notice and tell you in advance about changes; we report a personal-data breach without undue delay; we help you answer data-subject requests; and we delete the data when the contract ends. You are responsible for having a legal basis to upload this data.

12. Ending the contract

You can stop using eBalansas at any time. We may end the contract by e-mail if you materially breach these terms (e.g. resell the licence or try to bypass its check).

When you delete your account, it and the companies where you are the only owner are deleted at once, and from backups within 30 days. Download your data first: keeping accounting records is your duty.

13. Changes to these terms

We announce material changes in the app or by e-mail at least 30 days in advance. For subscriptions they apply from the next paid period; if you disagree, you can cancel. Every payment is linked to the version of the terms in force at the time.

14. Disputes and governing law

The laws of the State of Delaware, USA apply, excluding their conflict-of-law rules. Send complaints to [e-mail] – we reply within 14 days. Disputes we cannot settle go to the courts of the State of Delaware. Consumers keep the mandatory protection of their country of residence and may turn to their consumer authority (in Lithuania, vvtat.lt).

15. Language

These terms are in English and Lithuanian. If they differ, the English text prevails.